Connect
Street, jail, hospital, faith, and community outreach.
One door in. Many paths home.
The H2HH model connects crisis response, intake, shelter, care, work, housing, and follow-through in one operating sequence.
The operating sequence
01
02
03
04
05
Every handoff is designed.
A person should not have to restart their story at every agency. H2HH creates continuity from the first contact through stable housing.
Assess
One intake, shared profile, triage, and coordinated entry.
Stabilize
Safe shelter, food, health, recovery, identity, and benefits.
Prepare
Skills, income, housing search, landlord engagement, and move-out support.
Remain
Housing placement, community care, data follow-up, and open re-entry.
The Gateway
Start by making tonight safe.
The Gateway lowers the threshold for entry while maintaining clear safety standards. It creates space for trust before asking a person to navigate a complicated system.
Essential functions
- 24/7 indoor sleeping
- Meals, showers, hygiene, laundry, and storage
- Medication support and basic health screening
- Light-touch case management
- Assessment and connection to coordinated entry
- A direct route to deeper services
The Transformation Hub
Put the whole plan within reach.
The Hub co-locates the services that people are usually expected to find across a vast city. Partners remain independent while sharing the place, protocols, and data needed to coordinate care.
Case management
Primary care
Behavioral health
Recovery support
ID recovery
Legal services
Veteran services
Benefits
Job readiness
Housing navigation
Transportation
Move-out support
The infrastructure behind the care
Coordination has to be built, not hoped for.
Shared information
A common intake and HMIS-connected workflow reduces repetition, shows the full picture, and measures returns to homelessness.
Partner agreements
Clear roles, referrals, training, space, security, meetings, and performance expectations make co-location work.
Housing pipeline
Coordinated entry, landlord relationships, deposits, first rent, furnishings, and follow-up turn readiness into an exit.
What H2HH measures
Success is movement, not occupancy.
Immediate safety
How many people move from the street into a secure indoor setting?
Meaningful engagement
How quickly can each person connect to the right services and a consistent case plan?
Stable exits
How many people move to housing, reunification, treatment, or another stable destination?
Long-term retention
Do people remain outside the homelessness response system after they leave?